Kayola Brown

Kayola is the recipient of two DAISY Awards, one in March and one in December.

The March nomination:

My wife was being treated by a doctor at your hospital. Her IV went out
and a PIC line was ordered. After waiting seven and a half hours,
Kayola knew that my wife needed her antibiotics. She needed to battle
the infection that she was being treated for. Nurse Brown had the
assistance of another nurse and together they used the best bedside
manners possible. This put my wife at ease when they started a new IV.
Kayola could have passed the buck, but she didn't. She is an asset to
BMH.

The December nomination:

Kayola went above and beyond what most people would do for a patient.  The Starbucks downstairs was closed and I really wanted some coffee.  Kayola said that she would bring me some when she was going to come into work the next day.  She stopped by the Starbucks on Poplar while she was on her way to work, and picked up a coffee for me.  Kayola wouldn’t even allow me to pay her.  Acts of kindness such as this really help me to feel cared for and special.  It gave me a sense of being a person in need of help during my recovery, instead of just another patient.  I felt a connection with her.  I’m grateful for her attitude and caring spirit.  She has given me a model of the type of person that we should strive to be like.  She really eased my anxiety.