Lisa Quigg
Lisa was nominated by a patient (who is also a nurse): “It was obvious to me that her general nursing knowledge is superb. Her understanding of the needs and care of the stroke patient is exceptional. Her ability to provide patient education in a skillful way at an appropriate level to the patient is beyond compare. While her energy level almost exhausted me, her enthusiasm and dedication to excellence in care are irreproachable. Lisa’s ability to communicate verbally, by touch and with her facial and body expressions is unlike that of any nurse I have encountered in my 35+ years in the field, which includes a four-year period when I managed a large number of nursing staff in 17 different countries. Simply put, in my often critical opinion, Lisa Quigg represents nursing at its finest and Kaiser is very fortunate to have her in their employ.” Lisa was also nominated by the family of a patient: “Too often in today's "rush about" pace, we fail to take the time to recognize and thank those around us that go well above what is expected of them. That having been said, I am writing this letter on behalf of my family to thank you and all the people in your organization for the care and treatment our father received during his stay at your hospital. Everyone involved with his care was very compassionate and caring to him and our family as well. During his final days, he was made to feel comfortable and without pain and was always treated with respect and dignity. His care could not have been better. Just as important to recognize is the outstanding care our family received as a whole. Even though everyone was wonderful in the treatment of our father, there were a few people that we would like to specifically recognize for their exceptional care and concern for our father and our family as a whole. Lisa Quigg, David Peck and Kate Rowland all from the nursing staff on 4 East, stood out for their wonderful service to my father and our family. Each of them went our of their way to provide for our every need and should be commended for their incredible service. They made a stressful situation easier for all of us. Their compassion and concern reflected great credit upon themselves as well as Kaiser Permanente as a whole”. Again, on behalf of our family and our father, we thank you all for the wonderful service you provided us during our father's time of need. If everyone provided the same service Kaiser Permanente did, the World would be a much better place. |
