Susan Crow

Susan has been an outstanding role model with her development of our HOPE program (Harrison Offering Peaceful Endings), and MEND (Mommies Enduring Neonatal Death). She saw a need for support for families dealing with loss and jumped in to form a program. Susan has made extraordinary connections with so many families and patients going through what is probably the most difficult situation they will ever have—the death of a child. She spends countless hours fundraising, traveling to seminars, and developing these programs with a passion that is unequaled.

Cara Clark, ARNP, in our nursery has worked in many larger facilities and she has said she has never seen a program that equals what Susan has built here. I have been uniquely blessed in seeing Susan at work firsthand with many of these patients and their families dealing with losses of their precious infants over the years, but recently watching Susan with her collaboration with Dr. Julie McMillan, fellow nurses, and a very special delivery, was so moving, that it prompted me to write this nomination.

Words cannot adequately describe the miracles Susan has worked with these families, she helps provide them with the cherished special memories and keepsakes to help them through their most difficult moments. She has collaborated with our Emergency and Surgery departments when a miscarriage or loss has occurred, often coming in the middle of the night to obtain footprints and keepsakes for those families. She also maintains follow-up for years with cards and flowers on the anniversary of the loss. She holds monthly meetings with her support group as well.

Susan is amazing. I would shout it from the rooftops if I could. Harrison is so lucky to have such an amazing nurse in our midst. I wholeheartedly nominate her for this award.