Alejandra (Irma) is a fantastic, seasoned RN. She is so kind and understanding. She helped me set up a cookie fest for my son's birthday since I was in the hospital, so gracious! I know it wasn't very much but it was the best I could do and she helped make it GREAT! She is a pleasure to work with and a joy to be around. Thank you for everything!
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Thanks, Irma for being "Customer Obsessed" and meeting a need that went beyond traditional nursing care. You demonstrated real CARING and human respect by finding out what was important to this patient and going above and beyond to make it happen! THANK YOU!