“I was visiting my brother in law, who has a trac and needed an erasable writing pad to help his communication. The hospital didn't supply one, so I asked about where I could buy one nearby. Alex was already off duty from his shift but he stayed and looked for stores in the vicinity for me on the internet to get the pad. Spending a lot of time, without complaint. He gave me the feeling he was doing so willingly. He is just the kind of caregiver we need to have!”