I recently had the privilege of working alongside Audrey. I believe the excellent care and compassion she gave my patient and the support she gave me exemplify excellence in nursing. Audrey was charge RN; I was assigned four patients, one with acute clinical status needing extensive care and close monitoring. The patient lost and regained consciousness, but continued to feel "off", and it wasn't clear why. The physician was contacted for possible additional interventions. Throughout the shift, the patient continued to experience concerning symptoms losing consciousness again. I chose to complete my charting at the patient's bedside for reassurance and to be available if additional emergencies arose.
Despite his continually changing needs, my other patients' needs made it impossible for me to be constantly present in his room. During the times of my absence and over the entire course of my shift, Audrey acted as an amazing resource for both me and my patient – monitoring my patient from the charge desk, answering his call lights, attending to his anxiety, and carrying out changes in his care plan when I was with other patients. She checked in frequently to see if I needed help, communicated with the physician and his family, and personally with my patient for additional tests to keep him safe and be present in case anything were to happen while he was off the unit. Audrey acted as an additional pair of hands and eyes and did everything in her power to help ensure my patient remained safe and stable and received competent, compassionate care – all while successfully fulfilling her charge nurse role. I am honored to be her colleague. Audrey's excellent, competent, and compassionate care clearly deserve to be recognized with a DAISY Award.