Erica is the sweetest nurse. She is always happy, smiling, and never too busy to answer a question. Erica taught us a lot and helped us understand what was happening with our baby's situation; taking extra time to be sure we understood what the doctors had said. Whenever we would break down or get frustrated, she was there with kind words of encouragement and a shoulder to lean on. Even when Erica wasn't our nurse, she would still come by to check on us and the baby. I don't think we would have made it through this without her.