Felicia was the kindest, sweetest, most caring nurse I have ever encountered. Following my surgery, I transferred to the Rehab unit. I was scared and had no idea what to expect in my recovery. Felicia immediately put me at ease and reassured me that she would take care of anything I needed. What an understatement! She listened to all of my worries and insecurities and responded in a positive, professional manner that made me truly believe that everything would be alright- and that smile! All the medicine in the world could never have done for me what her smile did to encourage my recovery. It soon became very obvious to me that she cared for me not only as a patient but as a person. That meant so much to me. I came to look forward to 7 am every morning when I knew that Felicia would pop in, smile, and tell me good morning before beginning her daily duties. On the day I was released, Felicia sought me out, even though she was not assigned to my room that day, to tell me goodbye, make sure I had everything I needed and to wish me a Happy Thanksgiving. I probably broke her neck with the force of my hug! Felicia was truly a Godsend and I feel so blessed and fortunate that she was my nurse. More than that, I feel that God Blessed me with a new friend. BSA is very fortunate to have Felicia Johnson.