Jay is very compassionate and knowledgeable! OSF is very fortunate to have this excellent nurse.
Explanatory illustrations on the white board providing carefully worded phrases and drawings of how specific medications were positively changing severe complications relating to A-fib and pneumonia with my mother. Very caring nurse.
Jay was very proactive in communicating with the doctor, respiratory therapy, and CT scanning staff to expedite getting a test done for making a diagnosis on my mother-in-law. Jay was very thorough, knowledgeable, compassionate, kind, and explained everything well.
Jay is the true meaning of a caring healthcare professional.