Joy was the charge nurse on the day of my son, C’s, surgery. C is 4 and this was the first time he needed any hospitalization. He never even had stitches, since he was born at 34 weeks. C is my second child. My first son, T, was born full term in 2012 but passed away at 2 days old due to sepsis. I am a nurse but when I came in to have my first baby, T, I wanted to be the "mom" so I took my nurse hat off and trusted the healthcare providers taking care of both him and me. After we lost him, I no longer trusted anyone especially when it came to my children, until today. I was extremely nervous and scared coming in this morning and then I was greeted by Joy. She was genuinely nice and C took to her immediately. She reassured me not only with her words but her body language and watching her interact with my son. I trusted that she would make sure C was ok when I was not there. After he went back for surgery she walked me out and I couldn't hold back the tears any longer. She stopped and hugged me and that's when I told her that this little boy saved my life after I lost his brother and it is so hard for me to trust that everything will be "ok". She hugged me again and asked if it was ok to say a prayer. She prayed for C and for me and as I listened to her I felt a sense of relief and knew everything was going to be ok.
Joy is the first person I truly felt I could trust and I could not be happier with the care given to my son today. Thank you.