Statements from patients that are court ordered for mental health treatment:

"I have never, in all of the hospitals or jails that I have been in, seen a nurse talk to and calm patients that are out of control, very emotional or angry and this includes myself. Karen is a true, tried and tested, kind hearted nurse."

...

"Karen has demonstrated extremely exemplary qualities at all times and has a heart of gold. What more do you need to hear? All of that and then some, if she don't deserve it then who does?"