Katie Baccus

Katie Baccus

Katie Baccus, RN

SICU
Covenant Health
Lubbock, Texas
United States
Katie left me a letter telling me how he did the rest of her shift and how much he had eaten. By no means did she have to take the time to do that but it truly made me at ease knowing he was in her care.

Katie was my husband's nurse shortly after surgery to remove staph that had created an abscess in his neck and had rendered him partially paralyzed and as a result of the surgery he was very confused and agitated.  She did such a good job of helping make him comfortable and helping him understand everything that was going on even in a confusing situation.   She was always very friendly and caring and wanted to make him feel at ease.   She mentioned she was fairly new on the floor but you couldn't tell it by how she acted and reacted to the situation.  She was also concerned with making sure I understood everything that was going on and helping me deal with the difficult situation.

One of the things that stands out is how she was dedicated to trying to get him to improve his diet.  He had not been eating at all and they were planning on started IV nutrition but she was able to get him to eat some while I was away.  Not only did she accomplish the task of him eating some but she knew I wouldn't be back before she left so she left me a letter telling me how he did the rest of her shift and how much he had eaten.   By no means did she have to take the time to do that but it truly made me at ease knowing he was in her care. 

We didn't have Katie again during our stay but she was sure to check in and ask how he was doing when she saw me.  She was always a friendly face and a caring nurse if we needed anything at all.  Several times she stepped up to help his nurses in not so fun jobs like bathing and cleaning up incontinence issues. It was just nice to see her face pop by and wave or help.    I just have been amazed at how her heart for her patients has shown through.

She has gone out of her way to be kind and compassionate, make me feel welcomed as a part of the Covenant family, very kind and sincere in her efforts to help my husband improve, she proved herself trustworthy to leave my husband in her care, and she has a passion for her job that is extremely obvious.