Laura McCallum

Laura McCallum, RN

11LM-Medical Telemetry
Aurora St. Luke's Medical Center
Milwaukee, Wisconsin
United States

Written by a patient:
Demonstrates excellent professional knowledge and skills; along with outstanding interpersonal skills.

Addendum per Patient Care Manager of unit:
This was written by a patient so unhappy on a previous visit that Service Recovery was a challenge. He did not want to return to our hospital. Laura and other staff really won him over.