January 2015
Linda
Waldron
,
RN
ED
MetroWest Medical Center
Framingham
,
MA
United States
I/we would like to recognize Linda Waldron who truly went above and beyond for a patient's family.
Linda has been an ED nurse for 17 years. She is well known for her frequent acts of kindness both in the hospital and outside of the hospital. Last week, Linda had a 16 year old patient who was being transferred to UMass. The patient's mother was in the ED with three small, very active children and was clearly tired and overwhelmed. After the patient was transferred it was discovered that an important medical CD was not send with him. Linda, who lives in Worcester, volunteered to drop off the CD on her way home from work. As the patient's mom was leaving the ED, juggling three children, Linda took the time to help her out to her car.
Linda's shift was over at 11:30 PM, and she left for her home in Worcester. As she was driving through town, she noticed a white car, with a flat tire, with hazard lights on, pulled to the side of the road. The woman standing outside of the car was the mom of the patient who had just left the ED. Linda pulled over, asked the woman if she had someone to call, and she said, "no." She also asked if she had AAA, and the woman said, "no." Linda said, "no problem", I have AAA and called to have the women's car towed.
Linda then assisted the mom in transferring the three children, along with their car seats into her car. As they were getting settled, Linda noticed one of the children crying, and asked the mom if she had food at home. The mom, obviously tired and overwhelmed, explained that she had not been to the store, and did not have any food for her children. Linda then called Agnes, the secretary in the ED, and said to pack up lunches for the children. Linda then drove back to the Framingham ED to pick up food for everyone.
Linda then drove the family to their home, and helped everyone get settled; taking the car seats out of the car, and helping the three children into their home. It was now 2 AM, when Linda dropped the CD off at UMass, and was relieved to see that the triage nurse was a per diem nurse at Framingham. She fully explained the situation, and asked if the nurse would facilitate an assessment of the needs for this family.
Linda has been an ED nurse for 17 years. She is well known for her frequent acts of kindness both in the hospital and outside of the hospital. Last week, Linda had a 16 year old patient who was being transferred to UMass. The patient's mother was in the ED with three small, very active children and was clearly tired and overwhelmed. After the patient was transferred it was discovered that an important medical CD was not send with him. Linda, who lives in Worcester, volunteered to drop off the CD on her way home from work. As the patient's mom was leaving the ED, juggling three children, Linda took the time to help her out to her car.
Linda's shift was over at 11:30 PM, and she left for her home in Worcester. As she was driving through town, she noticed a white car, with a flat tire, with hazard lights on, pulled to the side of the road. The woman standing outside of the car was the mom of the patient who had just left the ED. Linda pulled over, asked the woman if she had someone to call, and she said, "no." She also asked if she had AAA, and the woman said, "no." Linda said, "no problem", I have AAA and called to have the women's car towed.
Linda then assisted the mom in transferring the three children, along with their car seats into her car. As they were getting settled, Linda noticed one of the children crying, and asked the mom if she had food at home. The mom, obviously tired and overwhelmed, explained that she had not been to the store, and did not have any food for her children. Linda then called Agnes, the secretary in the ED, and said to pack up lunches for the children. Linda then drove back to the Framingham ED to pick up food for everyone.
Linda then drove the family to their home, and helped everyone get settled; taking the car seats out of the car, and helping the three children into their home. It was now 2 AM, when Linda dropped the CD off at UMass, and was relieved to see that the triage nurse was a per diem nurse at Framingham. She fully explained the situation, and asked if the nurse would facilitate an assessment of the needs for this family.