Lori is always doing her absolute best for her patients. She makes sure that she meets their needs with true compassion and a smile. Recently she had a patient who was legally blind with a baby in the NICU. Lori made sure she accommodated this family without fail. She ensured that the patient was able to easily access and properly use her breast pump to provide food for her baby. She brought the patient to the NICU to visit her infant throughout her shift.