Louise Ward-Anderson
RN, Resource Team
A visitor familiar with
Louise from prior visits
to Saint Agnes ran into
recently in the hospital.
The visitor’s son was a
heart patient at Saint
Agnes. Though the
doctor had advised
inserting a heart catheter, the patient was
resistant. While this patient was not her
own, Louise visited him, drew pictures
of the heart, and explained in great detail
what the procedure would entail and
its benefits. The patient subsequently
underwent the procedure, and is doing
well. The visitor commended Louise for
making these extra efforts.