Melissa Wimmer
August 2013
Melissa
Wimmer
,
RN
Surgery
UnityPoint Health - Des Moines
Des Moines
,
IA
United States

 

 

 

I was recently a patient on North 6 at Iowa Methodist Medical Center. The care and attention I received from everyone was outstanding. Without fail, everyone who entered my room announced their name, told me why they were there and never left without asking if there was anything else they could do. One individual, Melissa Wimmer, RN, stood out and undoubtedly made my stay more comfortable and my return home more manageable.

Shortly upon my arrival to the floor, Melissa caught an IV that was leaking into my tissue, way before it became a problem or uncomfortable. I found her to be prompt and efficient when delivering scheduled medications. She explained what medications were being given and why; explained how my immediate recovery in the hospital should proceed and what I might expect; encouraged me to walk; and celebrated when I got to eat again. She had a very professional demeanor and conveyed a sense of being capable and knowledgeable, while being compassionate and empathetic. Melissa obviously likes what she is doing, which makes her very cheerful and happy. When she went through my discharge paperwork, she made sure I understood the information and what I needed to be aware of in terms of my healing process.

I am grateful for the outstanding care I received and want to especially thank Melissa for making my stay even better.