June 2016
Pediatrics Department Team at
Valley Presbyterian
,
RNs and more
Pediatrics
Valley Presbyterian Hospital
Van Nuys
,
CA
United States

 

 

 

In the photo above, left to right:Lori Burnell, Neil Ivan Yerro, Michael Jermakian, Fran Bohner, Vania Ivanova, Laurie Carlin, Roni Eapen, Faye Panganiban, Marissa Rehhaut, Mildred Rosales, Lathika Abhicharttibutra, Gus Valdespino, Rebecca Asuncion, Dana Kert, Gina Rai, Rana Abusway, Yelena Kogan, Marcia Lynch, Lisa Lima
A grateful mother explained why this remarkable team is receiving special recognition:
"I was very pleased and happy with my daughter's care. The ladies in pediatrics have shown great compassion with children and were there for us, taking time to get to know me and my family while attending to our needs. These nurses, go way above and beyond the call of duty; they have such a unique ability to care for and connect with children. My daughter felt like she was at home here, because of the toys and comfort items that were provided to her. Offering the necessary tools for children, like toys, TV games, iPads and DVDs, so children feel like they are in a comfortable environment.
Prior to this admission, my daughter was anxious about coming to Valley Presbyterian Hospital. Two years ago, I lost my son, who was born at this hospital, after an eight-month pregnancy. My daughter only knew this hospital as the place where he died…now, with the help of the pediatric nurses, she has a different way of thinking about this hospital. She now believes it is the coolest hospital ever. We were so amazed with the Poke plan. My daughter is no longer scared of pokes. She understands the need for them, because the nurses took the time to explain to her why pokes were needed. Overall, our experience was excellent."
***
Compassion is an intrinsic quality or trait that enables nurses to discern a need, provide comfort and help a patient and family feel safe and special. The pediatric nurses at Valley Presbyterian Hospital demonstrated compassion and all the values that the DAISY® award represents. This team was recognized by a mother, for portraying the entire list of DAISY attributes:
Making a special connection with a patient and her family
Including the family members in the patients' plan of care
Delivering outstanding education about the Poke plan
Collaborating as a team to meet this patient's unique needs
Going above and beyond the "call of duty" as noted by the patient's mother and
Providing individualized, compassionate care
Living out the hospital vision of excellence
Honorees of the DAISY Team Award:
Gus Valdespino - President & CEO
Lori Burnell, RN - Senior Vice President & CNO
Lisa Lima, RN
Rana Abusway, RN
Frances Bohner, RN
Rebecca Asuncion, RN
Marcia Lynch, RN - Director of Women's & Children's Services
Laurie Carlin, RN
Neil Ivan Yerro, RN
Yelena Kogan, RN
Dana Kert, RN
Gina Rai, RN
Roni Eapen, RN - Director of Acute Care Services & DAISY Co-chair
Michael Jermakian, RN
Mildred Rosales, RN
Faye Panganiban, CNA
Marissa Rehhaut, RN
Lathika Abhicharttibutra, RN