Sarah
Puckett
October 2012
Sarah
Puckett
,
RN
Labor & Delivery-Iowa Methodist Medical Center
UnityPoint Health - Des Moines
Des Moines
,
IA
United States

 

 

 

I arrived at Iowa Methodist Medical Center at 7:30 a.m. to start my induction and was introduced to Sarah Puckett. I was very nervous and worried, but from the moment I met Sarah, she made me feel very comfortable. Sarah was very knowledgeable, kind and caring, which made me quickly relax. I had attended all the baby classes that Iowa Methodist offered and read many books about what to expect when having a child. Through the whole process, I found that Sarah was the best resource. Any question I had she could answer. Sarah explained everything that was going to happen and had many ideas for me to try in order to relax and ease the pain of contractions.
Sarah’s bedside manner was amazing! I could tell she really cared about me. She would sit and talk with me, asking about my job and family, and then would share about herself and family. I felt like I was talking with a friend. When my husband needed to leave to get a meal, Sarah stayed with me and even massaged my back when the pain got to be too much. Sarah was an amazing coach when it came time to push. She was a great cheerleader, answered all my questions and kept me going when I wanted to give up!
As the labor went on, it was time for Sarah to leave for the day. Sarah introduced me to the nurse that would be taking over for her and then went to finish her charting. I was really disappointed to see Sarah leave! I had spent the whole day with her and became dependent on her! After a while, I noticed that Sarah was back! She had already worked a full day and yet she came back in the room and stayed an additional two and a half hours to coach me through the last part of labor. I can’t tell you how much it meant to me that Sarah went above and beyond and gave up time with her own family to come back and help me have my son.
After my son was born, my family came into the room to meet the new addition. In talking to my family, Sarah and her excellent care was part of my story. Days later, everyone who came to my house to visit the baby heard all about nurse Sarah.
Saturday was our day to be discharged and to go home with our new son. We were ecstatic to learn Sarah would be taking care of us. That morning I was nervous and a little apprehensive as my son went off to the nursery for a newborn procedure. Never fear! Without having to ask, Sarah stayed with me and went through the information in my take-home packet. Upon discharge, Sarah sat down with me and my husband and clearly explained how to care for my newborn and myself.
I really appreciate all time Sarah spent with me, the great care she gave, the excellent communication and how she went above and beyond. When I have my second child, I hope and pray that I have a nurse just like Sarah!