Sergio Alvarez has been a Role Model to co-workers and patients since he begun to work with us in our unit. The staff holds Sergio Alvarez in high esteem because of his willingness to help others and to provide the best possible patient care Always with a smile and with a positive attitude. We have seen him in several occasions taking the time to ensure that patients and families understand the plan of care while admitted and for discharge. Sergio Alvarez doesn't have the word "NO" in his vocabulary. He is the kind of person you want in your team.