My husband had required readmission for surgery. When he was transferred ..., Susan was the accepting RN and took care of him for the next 2 days. Susan took the time to explain to us what was happening, as my husband had some delirium and had some paralysis which we were not anticipating and which was frightening.
Susan was extremely patient, kind, and compassionate with my husband and myself and answered all concerns and questions we had. She demonstrated complete confidence and knowledge of her nursing expertise.
Susan is a true picture of what a nurse is and is a real asset to health care.