... The last 24 hours of our mother's life, when the outlook began to look dim, University had an exceptional nurse representing why everyone should "Insist on using University", Theresa Titus RN was at our mother's bedside as if she was her only patient. Her caring attitude, knowledge and skills were beyond any numerical score. Theresa's diligently cared for our mother with dignity and respect, while emotionally supporting an exceptionally large family. This QUALITY of care helped with the end of life transition to become a little bit more bearable to us.