Tova showed extraordinary care and went above and beyond when taking care of a patient on our floor. This particular patient was on our floor for many weeks and Tova was her RN during much of that time. Tova not only bonded with the patient, but showed sincere compassion towards the patient's daughters as they watched their mother deteriorate before their eyes. As end of life care was discussed, Tova stood by the family's side and took the time to console them as best she could. Tova sat in the hallway and held the daughters as they cried during this difficult time.
While talking with the daughters personally, I could tell the amazing impact Tova had on their lives by the way the spoke of her with such great respect and sincerity. The patient did eventually pass away. She was on another unit at this time and when this happened the daughters made it a point to return to our unit to seek out Tova. Tova, unfortunately, was not working this day, but the daughters went on and on about how Tova was their "Angel" and how Tova soothed them during this tragic time in their lives.
I think that it goes without saying that we all wish for such compassionate care for our loved ones during troubling times like these. This story is just one example of many patients and their families that Tova has touched.