It doesn't feel great to be sick, but it makes a huge difference when your nurse comes in with a smile and tries her best to make you feel good.
Yolandi was always sure to tell me what meds she was giving me. She always made me feel like my presence was of her utmost concern.
She went above and beyond to ensure my grandmother's comfort and arranged for me to be by her side throughout this very stressful ordeal. She has a heart for this job.