"There was an immediate comfort and confidence we all felt in Zach's knowledge and skills. He is probably the best medical communicator. He had the ability to take complex medical information, process, and plans, and communicate with all of us; family, physicians, mid-level providers, and his peers in such a way that we felt our son was indeed receiving the best care. The adjective "excellent" keeps returning to my mind when I think of Zach's ability and caring. Our son was intubated for 6 days and couldn't talk. When his tube came out, the first words out of his mouth were "Zach! Thanks man!" While there were many fabulous professionals and amazing staff members we encountered, it's Zach Trocheck who stands out and exemplifies the DAISY Award. Thank you seems so small an expression for saving a life, but it's with pure joy and gratefulness forever" written by patient's mother.