December 2020
Aaron
Furr
,
RN
Medical Unit
Naval Medical Center Portsmouth
I know if she has Ensign Furr for her nurse she is well taken care of and I rest easier knowing she is in his charge.
S has unfortunately been admitted several times in the last six months. A few of those times she was lucky enough to have Ensign Furr as her nurse. We were very impressed and happy with him from the first shift. S is a very complicated patient and his attention to not only her treatment but her emotional state made him stand out above all the others to us. The two instances that stand out in our minds are first he listens to his patient.
He doesn't just treat a chart, he treats his patient; he makes sure they feel like they are truly his patient and not just another patient. When we come in and end up getting admitted, every time one of the first things that happens is medical reconciliation. There were a few times were the admitting doctors did not put in all the meds she was taking at home. Rather than waiting for us to realize it, he asked if she was still taking this med or that med and then contacted the doctor to have them added. I would like to add once he was not even the admitting nurse.
Secondly, he has no problem admitting when he can't do something and sacrifices his ego for the patients' comfort and safety. S is an incredibly hard stick for an IV or blood draw. We have had individuals attempt to stick her 3 and 4 times unsuccessfully who then go and ask another nurse. I have multiple pictures of her arms covered in bruises from the, "I almost had it; I am gonna give it one more try." This is very painful and often traumatic for S.
Ensign Furr tries once each time, then goes and calls for anesthesia/surgeon. Sometimes even they have difficulty getting her first time. He displays consistent exemplary compassion so it would be difficult to share one example. I will say this. I am a retired HMCS IDC, I served 26 years and was stationed at NMCP 3 different times, I am aware at times I can be rather difficult when it comes to the care and wellbeing of my wife.
After observing the good Ensign caring for my wife twice, I no longer stay or check in constantly. I know if she has him for her nurse she is well taken care of and I rest easier knowing she is in his charge. If he is there we will absolutely request him as her nurse without question. The few times I was unable to be there because I was working at my hospital, S would call, and he wouldtalk to me and keep me abreast of anything that had taken place or that he felt was important to go over with me. When I would call him the first few times he never made me feel like I was interrupting him or that he was going out of his way to speak with me.
Whenever he needed to contact someone regarding an order or S's care, he always returned to tell her what was going on. If something was taking longer than expected he would pop his head in to tell her he hasn't forgotten her that he was still trying to complete the task or whatever was keeping things. I cannot stress enough how a few seconds taken to tell the patient what is going on means more than sorry me can realize.
He doesn't just treat a chart, he treats his patient; he makes sure they feel like they are truly his patient and not just another patient. When we come in and end up getting admitted, every time one of the first things that happens is medical reconciliation. There were a few times were the admitting doctors did not put in all the meds she was taking at home. Rather than waiting for us to realize it, he asked if she was still taking this med or that med and then contacted the doctor to have them added. I would like to add once he was not even the admitting nurse.
Secondly, he has no problem admitting when he can't do something and sacrifices his ego for the patients' comfort and safety. S is an incredibly hard stick for an IV or blood draw. We have had individuals attempt to stick her 3 and 4 times unsuccessfully who then go and ask another nurse. I have multiple pictures of her arms covered in bruises from the, "I almost had it; I am gonna give it one more try." This is very painful and often traumatic for S.
Ensign Furr tries once each time, then goes and calls for anesthesia/surgeon. Sometimes even they have difficulty getting her first time. He displays consistent exemplary compassion so it would be difficult to share one example. I will say this. I am a retired HMCS IDC, I served 26 years and was stationed at NMCP 3 different times, I am aware at times I can be rather difficult when it comes to the care and wellbeing of my wife.
After observing the good Ensign caring for my wife twice, I no longer stay or check in constantly. I know if she has him for her nurse she is well taken care of and I rest easier knowing she is in his charge. If he is there we will absolutely request him as her nurse without question. The few times I was unable to be there because I was working at my hospital, S would call, and he wouldtalk to me and keep me abreast of anything that had taken place or that he felt was important to go over with me. When I would call him the first few times he never made me feel like I was interrupting him or that he was going out of his way to speak with me.
Whenever he needed to contact someone regarding an order or S's care, he always returned to tell her what was going on. If something was taking longer than expected he would pop his head in to tell her he hasn't forgotten her that he was still trying to complete the task or whatever was keeping things. I cannot stress enough how a few seconds taken to tell the patient what is going on means more than sorry me can realize.