Nurse Engagement
Ignites Extraordinary Compassionate Care
Improves Satisfaction and Retention
Promotes Wellbeing and Resilience
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Healthy Work Environment
Celebrates All the Right
Reminds Nurses Why they became Nurses
Builds Team Spirit
Patient/Family Experience
Communicates Profound Gratitude
Reinforces Patient and Family Centered Care
Inspires Community Loyalty
DAISY is an evidence-based form of meaningful recognition: DAISY has been used as a proxy for meaningful recognition in research studies. DAISY has a 24-year history of success, which has provided insights into successful programs of nurse recognition as a form of meaningful recognition, DAISY can impact healthcare organizations in 3 areas:
1. Contributes to a healthy work environment
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• 1 of 6 standards of a HWE (AANC, 2005, 2016)
• Focuses on the “right” in organizations versus what is wrong
• Reminds nurses why they became nurses (Lefton, 2014)
• Operationalizes Mission and Vision of compassionate care celebration as a Team (Kelly and Lefton, 2017)
• From Praise to Profits: The Business Case For Recognition at Work (Gallup, 2023)
2. Nurse Engagement
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• DAISY Nurses are role models of compassionate care (Lefton, 2012)
• DAISY nominations may contribute to compassion satisfaction (Lefton, 2012)
• Engaged nurses support nurse retention (Kelly and Lefton, 2017; Lefton, 2014)
3. Patient and Family experience
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• Over 2 million nominations written to express gratitude (The DAISY Foundation, 2019)
• Improves patient-experience outcomes (McClelland, et al, 2014)
• Supports and demonstrates patient and family centered care (Sweeney, Grant, Lefton, Foreman-Lovell, 2019)
• Fosters loyalty for an organization (Sweeney, et al, 2019)
• Nominations provide information/data to improve patient experience (Clavelle, Sweeney, et al, 2019)
References:
Contributes to a healthy work environment
Links to References:
- AACN Healthy Work Environment Toolkit
- Swartwout, Ellen PhD, RN, NEA-BC, FNAP, FAAN. The DAISY Award: Meaningful Recognition's Impact on Patients, Nurses, and Organizations. JONA: The Journal of Nursing Administration 54(7/8):p 404-408, 7/8 2024. | DOI: 10.1097/NNA.0000000000001448
- Grant, S. (2022). Meaningful Recognition for Nurse Managers. JONA: The Journal of Nursing Administration, 52 (3), 127-128. doi: 10.1097/NNA.0000000000001117.
- Raso, Rosanne DNP, RN, NEA-BC, FAAN, FAONL; Fitzpatrick, Joyce J. PhD, MBA, RN, FAAN, FNAP; Masick, Kevin PhD; Giordano-Mulligan, Marie PhD, RN, NEA-BC, CNOR; Sweeney, Cynthia D. DNP, RN, CNOR, NEA-BC, FAAN Perceptions of Authentic Nurse Leadership and Work Environment and the Pandemic Impact for Nurse Leaders and Clinical Nurses, JONA: The Journal of Nursing Administration: May 2021 - Volume 51 - Issue 5 - p 257-263 doi: 10.1097/NNA.0000000000001010Campbell, C., Patrician, Pa., Booth, R. (2020). Generational preferences in the nursing work environment: A dimenionsal concept analysis. Journal of Nursing Management, 28, 927-937. DOI: 10.1111/jonm.13024
- Ambani, Z., Kitney-Lee, A., & Lake, E. (2020). The nursing practice environment and nurse job outcomes: A path analysis of survey data. Journal of Clinical Nursing, 29, 2602-2614.
- Graystone. (2019). Prevent Compassion Fatigue and Burnout With a Magnet Culture. The Journal of Nursing Administration, 49(5), 231–233.
- Raso, Rosanne DNP, RN, NEA-BC, FAAN, FAONL; Fitzpatrick, Joyce J. PhD, MBA, RN, FAAN, FNAP; Masick, Kevin PhD; Giordano-Mulligan, Marie PhD, RN, NEA-BC, CNOR; Sweeney, Cynthia D. DNP, RN, CNOR, NEA-BC, FAAN Perceptions of Authentic Nurse Leadership and Work Environment and the Pandemic Impact for Nurse Leaders and Clinical Nurses, JONA: The Journal of Nursing Administration: May 2021 - Volume 51 - Issue 5 - p 257-263 doi: 10.1097/NNA.0000000000001010
- Sweeney, C. (2019). DAISY Faculty. JONA: The Journal of Nursing Administration, 49 (3), 113-115. doi: 10.1097/NNA.0000000000000721.
- Ulrich, B., Barden, C., Cassidy, L., & Varn-Davis, N. (2019). Critical Care Nurse Work Environments 2018: Findings and Implications. Critical Care Nurse, 39(2), 67–84.
- Stevanin, S., Palese, A., Bressan, V., Vehviläinen-Julkunen, K., & Kvist, T. (2018). Workplace-related generational characteristics of nurses: A mixed-method systematic review. Journal of advanced nursing, 74(6), 1245–1263.
- Sweeney. (2017). The DAISY Nurse Leader Award: Expressing Gratitude for Courageous Leaders Fostering an environment where compassion and courage can thrive. Nurse Leader, 15(1), 45–48.
- AACN. (2005). AACN standards for establishing and sustaining healthy work environments: A journey to excellence. American Journal of Critical Care 14(3), 187-197.
- AACN. (2017). AACN standards for establishing and sustaining healthy work environments: A journey to excellence, 2nd edition. www.aacn.org
- Gallup (2023). From Praise to Profits: The Business Case For Recognition at Work
Nurse Engagement
Links to References:
- Swartwout, Ellen PhD, RN, NEA-BC, FNAP, FAAN. The DAISY Award: Meaningful Recognition's Impact on Patients, Nurses, and Organizations. JONA: The Journal of Nursing Administration 54(7/8):p 404-408, 7/8 2024. | DOI: 10.1097/NNA.0000000000001448
- Eddy, Jaime R. BSN, RN; Kovick, Laura MA; Caboral-Stevens, Meriam PhD, RN, NP-C Meaningful recognition, Nursing Management (Springhouse): January 2021 - Volume 52 - Issue 1 - p 14-21
- Sweeney CD. The Value of Recognition: The DAISY Award. Nurs Adm Q. 2021 Jul-Sep 01;45(3):253-261. doi: 10.1097/NAQ.0000000000000478. PMID: 33935209.
- Nair, J., Merring, P., Jones, B., & Guney, S. (2021). An Exploration of Characteristics and Behavioral Traits of DAISY Honorees and Nominees: A Qualitative Study. The Journal of Nursing Administration, 51(1), 26–32.
- Leger, K., Lajoie, D., & Wood, L. J. (2021). Understanding Inpatient Surgical Nurses’ Meaningful Recognition Preferences. The Journal of Nursing Administration, 51(12), 614–619.
- Lefton, C. Strengthening the workforce through meaningful recognition. NURSING ECONOMIC$. November-December 2012; Vol. 30/No. 6; 331-338.
- Haizlip, Julie MD, MAPP; McCluney, Courtney PhD; Hernandez, Morela PhD; Quatrara, Beth DNP, RN, CMSRN, ACNS-BC; Brashers, Valentina MD. Mattering: How Organizations, Patients, and Peers Can Affect Nurse Burnout and Engagement JONA: The Journal of Nursing Administration: May 2020 - Volume 50 - Issue 5 - p 267-273.
- Renger, D., Miché, M., & Casini, A. (2020). Professional Recognition at Work: The Protective Role of Esteem, Respect, and Care for Burnout Among Employees. Journal of occupational and environmental medicine, 62(3), 202–209.
- Kelly, L. A., & Lefton, C. (2017). Effect of meaningful recognition on critical care nurses' compassion fatigue. American Journal of Critical Care, An Official Publication, American Association of Critical-Care Nurses, 26(6), 438-444. 10.4037/ajcc2017471 [doi].
- Kelly, L., Gee, P., & Butler, R. Impact of nurse burnout on organizational and position turnover. Nursing Outlook, 69(1), 96-102.
- Kelly, L., Runge, J., & Spencer, C. (2015). Predictors of Compassion Fatigue and Compassion Satisfaction in Acute Care Nurses. Journal of Nursing Scholarship: an official publication of Sigma Theta Tau International Honor Society of Nursing, 47(6), 522–528.
- Lefton C. Strengthening the workforce through meaningful recognition. Nurs Econ. 2012 Nov-Dec;30(6):331-8, 355. PMID: 23346731. (Reprinted with permission of the publisher, Jannetti Publications, Inc., East Holly Avenue, Box 56, Pitman, NJ 08071-0056; (856) 256-2300; FAX (856) 589-7463; Web site: www.nursingeconomics.net; For a sample copy of the journal, please contact the publisher.)
Patient and family experience
Links to References:
- Swartwout, Ellen PhD, RN, NEA-BC, FNAP, FAAN. The DAISY Award: Meaningful Recognition's Impact on Patients, Nurses, and Organizations. JONA: The Journal of Nursing Administration 54(7/8):p 404-408, 7/8 2024. | DOI: 10.1097/NNA.0000000000001448
- Sweeney CD. DAISY: Affirmation of Gratitude in Times of Pandemic. The Journal of Nursing Administration. 2021 Mar;51(3):123-125. DOI: 10.1097/nna.0000000000000981. PMID: 33570367.
- Sweeney CD. Expressing Gratitude for Transitions, for Relationships, and for the Hope They Bring. J Nurs Adm. 2021 Oct 1;51(10):481-483. doi: 10.1097/NNA.0000000000001050. PMID: 34550101.
- Sweeney CD. DAISY: Gratitude That Transcends the Moment. The Journal of Nursing Administration. 2020 Oct;50(10):499-501. DOI: 10.1097/nna.0000000000000923. PMID: 32925660.
- Sweeney, CD, Grant, SM, Lefton, C, Foreman-Lovell, M. Expressing Gratitude: Findings From Patients and Families Who Nominate Nurses for The DAISY Award® Nurse Leader: February, 2020 - Volume 18, Issue 1, p 35-39.
- Clavelle JT, Sweeney CD, Swartwout E, Lefton C, Senem G. Leveraging technology to sustain extraordinary care A qualitative analysis of meaningful nurse recognition. The Journal of Nursing Administration. 2019;49(6):303-309.
- Barnes, & Barnes, M. (2018). AONE Collaboration Kick-Started 1 Million DAISY Nominations. Nurse Leader, 16(5), 300–303.
- McClelland LE, Vogus TJ, Compassion practices and HCAHPS: does rewarding and supporting workplace compassion influence patient perceptions? Health Serv Res, 2014; 49(5),1670-83.
- Grant S, Johnson B. Advancing the practice of patient- and family-centered care. Nurse Leader. 2019;17(4):325-329.