I am writing to bring to your attention the extraordinary performance and exemplary compassion demonstrated by Jianna and Aaron during an urgent medical situation. In the face of critical adversity, Jianna showcased an unparalleled ability to stay calm and gracefully composed while addressing not only the patient's medical needs but also their emotional well-being. The awake, intubated patient was spiraling rapidly with an undifferentiated shock that deeply concerned the medical team. Jianna and the nurse leader for the day, Aaron, worked together to not only address this patient’s medical situation but ensured they go the extra mile to keep the patient and her family calm.

It is with great admiration that I highlight Jianna and Aaron’s outstanding composure under pressure. In the midst of a challenging situation, they displayed a level of professionalism that significantly contributed to the overall care provided. Their ability to keep a level head and objective mind in such a dire situation while attending to the emotional needs of the patient is a testament to their exceptional skills as nurses.

Moreover, Jianna and Aaron have proven to be valuable assets to the team by maintaining a delicate balance between clinical expertise and compassionate care. Their actions have not only reassured patients but have also positively influenced the entire care environment, fostering a sense of trust and comfort among colleagues.
I believe it is crucial to acknowledge and celebrate such exemplary behavior, as it sets a high standard for our healthcare team. Both Jianna and Aaron’s dedication to maintaining both technical proficiency and genuine empathy reflects positively on the department and contributes to our commitment to providing exceptional patient care.
I also deeply believe it was due to their utmost commitment and skill that the patient had such a positive outcome.

I recommend that Jianna and Aaron be recognized formally for their outstanding performance, and I am confident that their continued contributions will only enhance the reputation of Maine Medical Center’s nursing team. I look forward to witnessing the positive impact Jianna and Aaron will undoubtedly continue to make within our healthcare community.