June 2019 Honoree

alena galova, BSN, RN

  • Infusion Center
  • Englewood Hospital
  • Englewood
    ,
    NJ
    ,
    United States
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We always look forward to having Alena. I am 99 years old and have to come to the hospital once a month for shots and/or iron and have been doing so now for about 2 years. Alena is the best-she remembers us (me and my daughter or son) and details about our life. She takes time to find the right spot before giving injections (after 2 years of injections, there is a lot of scar tissue). She is reassuring, warm, and nurturing. She always gives me a hug when I come in, and when I leave. She is strong and quick with helping me in and out of the wheelchair to the reclining chair. I never feel nervous that I will fall.
Alena is always in a good mood and makes me very comfortable although she has a lot of patients (she moves quickly and efficiently). She never makes me feel rushed or like I have to "hurry up". She is the best! She looks forward to when she will see me again and makes me feel special and well-taken care for. She has a very special style of making someone feel like they are the only and most important patient they are seeing. She makes me feel safe, and that I will be well and strong! She's wonderful! My whole family loves her! Thank you for being at EHMC Alena!

Thank you, Alena, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.

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