Alexandria was always there when needed. She checked in regularly without being called (very necessary for a heart patient). She was always pleasant, not letting the stress and staff shortages affect her demeanor. She brought joy to my room with her upbeat attitude and smiles. Because of office insurance delays, I waited several days and hours for release clearance. She worked hard to keep me informed for positive answers. She is well-informed and explains details in an understandable way. I will never forget her.