November 2019
Alexis
Bongiorno
,
BSN, RN
Pediatric Surgical
Dell Children's Medical Center
Austin
,
TX
United States
I was very unpleasant on the day of surgery and I was rude to Lexi. I also used very bad language. She still treated me with total respect and only wanted to help me feel better. I really feel bad for how I treated her and am sorry. Her professionalism definitely shined through though.