Alice has some of the best interpersonal skills I have ever been around. Her demeanor is so caring that as a patient you are immediately put at ease. If she didn't know the answer to a question she would hunt it down and provide timely and effective information making my stay here that much more enjoyable and less stressful. Not allowing family into the hospital has put additional stress on the nursing staff. Alice has accepted this role willingly and although she is not family, she gives the patient the warn fuzzy they need at the time.