I had knee surgery on my birthday. Alicia was kind and easy to talk to. She is a genuinely caring and capable person. The day after surgery it was time to change the dressing that was packed in the open wound. She said that Dr. H, also a very cool person, had warned her how big the cut was and I had my camera ready so I could send pictures to my friends. Dr. H said later it was big enough to replace the whole knee. Alicia carefully and persistently removed gauze and I trusted her because I knew she cared about me. She called for Dr. H to remove the ones that were stuffed down under the sides. The pain was intense, but what I remember is a cool Dr. getting it done, another cool nurse holding my hand and Alicia's hand on my chest while my body was reacting. I could feel how much she was hurting with me. I had to be strong one day, but she chooses to care every day. I am nominating Alicia because she cared so much about me, and that pushed her into taking the best possible care of me.