Every time she was on duty, I felt safe, cared for, and LOVED. Ali went above and beyond to make sure I was comfortable at all times. Not only did Ali take care of my needs, but my family's as well. All answered all their questions thoroughly and if she did not know the answer, she went to find the answers for us. She was such a difference-maker in my recovery, and she didn't have to be. She CHOSE to be.