My husband was hospitalized for aggressive cancer, was very ill, and was experiencing significant pain. As his wife and VA caregiver, I spent a great deal of time at the hospital with him.

Nurse Lopez took the time to get to know both of us, often discussing things we had talked about on previous days. She remembers details of our personal lives and stories, showing she cared enough to remember.

She often shared helpful and encouraging stories from her personal life. She was cheerful, friendly, and explained things in a way that we would understand. She anticipated our needs, often bringing needed supplies before we needed to ask.

She ensured a smooth transition during shift change. She made a point of checking in with me, too. She always made us feel welcomed and showed concern for my husband’s care. Her pleasant demeanor put us at ease during a very challenging time. We are both so grateful for her attention to detail, kind spirit, and knowledge.