Alyssa Gendreau
January 2023
Alyssa
Gendreau
,
RN, BSN
D4
Lowell General Hospital Tufts Medicine
Lowell
,
MA
United States

 

 

 

She is unbelievably knowledgeable and genuinely interested and excited about cardiology, which left us feeling confident with the information she gave us.
My husband was admitted from the ED to D4 for a very serious, unexpected, and scary heart condition. Alyssa was assigned to be my husband's nurse for the next 4 days. I should mention that on the 4th day, she picked up as an extra shift. While my husband and I were trying to process this new diagnosis, the need for a cardiac cath, the potential for immediate transport to Tufts, and a number of new medications, Alyssa was there to help care for and support us while also answering all of our questions. She is unbelievably knowledgeable and genuinely interested and excited about cardiology, which left us feeling confident with the information she gave us. She went over and supplied us with education materials regarding my husband's condition, medication, and lifestyle changes. Alyssa made us feel that my husband's care was a priority and was there any time we needed anything, and her calming presence put us at ease. Additionally, Alyssa went out of her way to help us find my husband and schedule him with a new primary care physician. Alyssa's compassion, knowledge, commitment, and skills are remarkable. My husband and I were talking, and both agree that Alyssa has truly found her calling as a nurse. She was meant to care for people and should be seen as a role model to others in her profession.

Lastly, I wanted to add that I have worked here at LGH for over seven years in the HR department and have always heard about the great care that is provided to patients, but never really understood until now. Throughout our stay from the ED to being discharged from D4 after a week, my husband was so well cared for by all of the staff. It was just exemplary, and we are so thankful.