amanda helms, RN

Amanda and I had a ventilated patient in 3305. This patient had to go back to surgery for a procedure. We took the patient along with 2 of his family members down to the first floor for the transfer to the O.R. team. We had to wait a rather long time and the family members began to grow anxious and nervous. Amanda quickly noticed this and did a wonderfully, compassionate job of explaining the event and easing the fears and worries of his family. They were comforted and were able to relax and then go to the waiting room.