As an on-call nurse, Amanda treats each call as an opportunity to make a difference to those that she comes in contact with during her call. Amanda recently received a call that one of our newer patients had passed away. As Amanda was heading to support the family, she familiarized herself with the patient's plan of care. She remembered that he was a U.S. Army Lieutenant Colonel and suffered from complications from Agent Orange. Amanda supported the family with the utmost respect but also treated the patient with dignity and respect as she prepared him for transport to the funeral home. Before he left his home for the final time, she draped an American Flag over his body and thanked him for his bravery and service. His family was emotionally moved by her professionalism and support.