ENGAGE through collaboration and communication:
Amanda, being a leader in the ED, has to collaborate with most of the departments in the hospital and does that with patience, skill, and sensitivity to other's issues.
EMPOWER our team members:
Amanda has worked to create a pool of nursing leaders who are driving all aspects of clinical excellence and patient experience in her department.
EXECUTE results:
She is part of the team that is improving all aspects of care including clinical and patient experience metrics.
TRANSFORM our culture:
The ED was considered a less-than-desirable place to work and thus struggled with staffing issues. Under Amanda's leadership, the ED is now fully staffed with our seasoned nurses working as mentors to new grads. Her driving this culture has made a world of difference for our community.