January 2023
Amanda
Von Feldt
,
RN
PHP
Rogers Behavioral Health - Minneapolis
Eden Prairie
,
MN
United States
She is very good at addressing both physical and mental health concerns in a kind and compassionate way and really comes from a place of understanding.
This nurse made herself very approachable just from my beginning intake. I felt very comfortable around her and she was always available when I needed her. She made sure to help me understand how my medical health is also as important as my mental health and was able to get me to understand how I need to take care of myself physically. When I needed urgent outside medical care, she made sure that she had all the paperwork ready to go for the clinic and she made sure to call ahead to the clinic so that everyone was on the same page regarding what is going on and really stressed to the providers on how she would like there to be communication after the visit. This doesn’t happen too often. The amount of energy and work that this nurse put in to make sure that the medical transfer of care was smooth and that everyone was informed was more than I’ve seen from any other nurse in any other program. She is very good at addressing both physical and mental health concerns in a kind and compassionate way and really comes from a place of understanding. My treatment would not be as successful as it was without her being a part of my treatment team. I was able to address important concerns that I didn’t feel comfortable with anyone else.