September 2025 Honoree
Ambulatory Surgery Nursing Team at Woodbine
Antoinette Aten, RN • Barbara Aucker, RN • Ronna Aucker, RN • Desiree Buffington, RN • Andrew Drabant, RN • Sydney Fiamoncini, RN • Monica Fry, RN • Desiree Geyer, RN • Kimberly Hockenbroch, RN • Paige McWilliams, RN • Jamie Nagle, RN • Shane Patterson, RN • Diane Samsel, RN • Megan Tomtishen, RN • Rachel Torrens, RN • Amy Weidner, RN • Lynee Wert, RN • Rachel Williams, RN • Brittney York, RN • Andrea Bowman, RN • Vicky Burnside, RN • Michelena Cress, RN • Danielle Cress, RN • Julissa Griffiths, RN • Juanita Milbrand, RN • Kara Mostik, RN • Taffi Zartman, RN • Susan Boyer, RN • Maura Brunmeier, RN • Tricia Davis, RN • Donna Devine, RN • Stephanie Hayman, RN • Ashley Hiller, RN • Crystal Meyer, RN • Janine Muench, RN • Elise Peterson, RN • Barbara Schnee, RN • Kaitlin Beaver, Certified Medical Assistant • Emily Dimon, Certified Medical Assistant • Maria Gold, Certified Medical Assistant • Paula Zeisloft, Certified Medical Assistant • Moriah Treadway, Certified Medical Assistant • Lillian Bower, Certified Medical Assistant • Jennifer Cronauer, RN • Hannah Cummings, RN • Deanna Ikeler, RN • Tracy Lloyd, RN • Brandy McGee, RN • Diane Merlavage, RN • Kimberly Mullin, RN • Victoria Rolinc, RN • Janelle Sassaman, RN • Radel Doll, RN • Mary Kamerzel, RN • Monica Monkoski, RN • Caitlyn Raup, RN • James Brantingham, Surgical Technologist • Adrienne Burkhart, Surgical Technologist • Karla Figlo, Surgical Technologist • Taylor Henrie, Surgical Technologist • Andrea Herrera-Kulhanek, Surgical Technologist • Samantha Magni, Surgical Technologist • Allen McCollum, Surgical Technologist • Colton McCollum, Surgical Technologist • Karlie McLaughlin, Surgical Technologist • Brittie Page, Surgical Technologist • Amanda Ruckle, Surgical Technologist • Kimberly Stine, Surgical Technologist • Allison Boozer. Certified Medical Assistant • Rachel Mott, Certified Medical Assistant • Jake Sheridan, RN • Nicole Hagenbuch, RN • Sandra Bright, RN • Amyjo Szatny, Administrative Assistant • Holly Joga, Patient Access Representative • Kendra Spade, Patient Access Representative • Jamie Wood, Patient Access Representative • Nyla Kehres, Logistics Specialist Supervisor • Leeann Gordner, Logistics Specialist • Deborah Horn, Logistics Specialist • Nicole Sturtz, Logistics Specialist Senior • Demi Rivera, Environmental Services Tech • Justin Slodysko, Environmental Services Tech • Pattricia Taylor, Environmental Services Tech • Dylan Watts, Environmental Services Tech • Danielle Bowers, Sterile Processing Tech • Emily Gordner, Sterile Processing Tech • Dalton Tingley, Sterile Processing Tech • Vicki Sones, Sterile Processing Tech • Kirsten Castrilli, Endoscopy Tech • Jennifer Miller, Endoscopy Tech • Tara Shemonis, Endoscopy Tech • Sherri Witmer. Endoscopy Tech • Jessica Lopez, Endoscopy Tech • Nancy Weber, Endoscopy Tech
We, the undersigned, would like to sincerely recognize the Ambulatory Surgery Woodbine nursing staff with the 2025 DAISY Team Award.
As a facility celebrating its 20th anniversary, OSW Woodbine’s success has, in no small part, been driven by the actions and foresight of our nursing staff who not only provide near seamless clinical care but do so in a very personal way. This is no small feat when one considers the total case volume at OSW ranks OSW the busiest ambulatory surgery center in the state of Pennsylvania. Combined with an impressive safety record and top-notch turnover times / efficiency metrics, the OSW nurses are not only outstanding examples for the Geisinger Health System, but equally great examples to be emulated statewide and nationwide.
In such a high-volume environment, team collaboration is essential, and the OSW nursing group exemplifies this, through both the aforementioned efficiency metrics, as well as the outstanding clinical care. Although the staff do standout through both safety and other clinical metrics, as well as efficiency metrics, it is areas beyond this that we would like to address.
On the patient front, patient feedback regarding OSW nurses “sincerely caring” for them, “maintaining professionalism” in witnessed interactions with other patients where they are disrespected and pushed personally, and observations on how well the nurses perform “under pressure” and with significant “time constraints”, is commonplace and clearly exemplifies their professionalism. Such feedback is repeatedly mentioned by patients both in verbal and written feedback. In an environment when they frequently feel “rushed”, mainly because they are “rushed” due to volume challenges, they frequently find ways to allay our patient’s anxiety. This is no small feat, as patients are quite good at “reading” the faces of staff and usually know when staff are stressed.
On the occasions when our nursing staff are less hurried, you are much more likely to find them interacting with patients and patient’s family members, as opposed to spending time on their phones which has unfortunately become the society “standard”. Through the years, our OSW nurses have displayed their willingness to go “above and beyond” by performing a multitude of additional acts well beyond what was to be expected. These include such actions as, jumpstarting a patient’s car, ordering, and in some cases buying lunch for a patient’s family member, calling AAA for patients with car issues, staying with patients’ hours after the last surgery while awaiting a driver, offering job contacts to patients and patient family members who have lost their jobs. We could go on-and-on. Ultimately, the picture our nurses paint every day is one in which patients feel that they are “not just a number” and the reason behind this is that they clearly are not “just a number” in our nurses’ eyes.
In regard to co-workers, our nurses continuously reveal extremely high levels of teamwork and collaboration, as well as personal support and respect. Their efforts to create and maintain a sincerely cordial professional and personal environment at OSW have truly “paid off”. As with many areas, it is often the combination of multiple little things that, when combined, foster a great environment. One small example is that for all events at OSW, whether they be for holidays, birthdays, retirements, honors, or a plethora of other occasions, they have a policy where ALL employees are welcome to these luncheons. When surgeons, surgery departments, anesthesiology or others offer to buy lunch, they are requested to buy for the entire facility. Such a policy encourages all to attend, breaking down personal barriers and avoiding perceptions of exclusivity. In addition, they quite often hold fundraisers for employees (nursing and non-nursing) facing personal challenges including illness, disability, house fires, spousal job loss, etc.
These policies continuously reinforce the ultimate goal, a very welcoming, non-hierarchical and interactive environment that truly fosters a “team feel” on a very large scale and pays off in a much more personal and cohesive work environment.
In summary, we believe that beyond the clinical environment where the OSW nurses truly excel, the OSW nursing staff truly exemplify Geisinger’s Mission, Vision and Values and are truly outstanding role models of collaboration and teamwork benefiting patients, families, other employees and the community in general.
Sincerely,
David A Baucom MD
Meagan M. Fernandez MD
Qingzhong Hao MD
Herbert J. Ingraham MD
Joel C. Klena MD
Jeremy A. Mock MD
As a facility celebrating its 20th anniversary, OSW Woodbine’s success has, in no small part, been driven by the actions and foresight of our nursing staff who not only provide near seamless clinical care but do so in a very personal way. This is no small feat when one considers the total case volume at OSW ranks OSW the busiest ambulatory surgery center in the state of Pennsylvania. Combined with an impressive safety record and top-notch turnover times / efficiency metrics, the OSW nurses are not only outstanding examples for the Geisinger Health System, but equally great examples to be emulated statewide and nationwide.
In such a high-volume environment, team collaboration is essential, and the OSW nursing group exemplifies this, through both the aforementioned efficiency metrics, as well as the outstanding clinical care. Although the staff do standout through both safety and other clinical metrics, as well as efficiency metrics, it is areas beyond this that we would like to address.
On the patient front, patient feedback regarding OSW nurses “sincerely caring” for them, “maintaining professionalism” in witnessed interactions with other patients where they are disrespected and pushed personally, and observations on how well the nurses perform “under pressure” and with significant “time constraints”, is commonplace and clearly exemplifies their professionalism. Such feedback is repeatedly mentioned by patients both in verbal and written feedback. In an environment when they frequently feel “rushed”, mainly because they are “rushed” due to volume challenges, they frequently find ways to allay our patient’s anxiety. This is no small feat, as patients are quite good at “reading” the faces of staff and usually know when staff are stressed.
On the occasions when our nursing staff are less hurried, you are much more likely to find them interacting with patients and patient’s family members, as opposed to spending time on their phones which has unfortunately become the society “standard”. Through the years, our OSW nurses have displayed their willingness to go “above and beyond” by performing a multitude of additional acts well beyond what was to be expected. These include such actions as, jumpstarting a patient’s car, ordering, and in some cases buying lunch for a patient’s family member, calling AAA for patients with car issues, staying with patients’ hours after the last surgery while awaiting a driver, offering job contacts to patients and patient family members who have lost their jobs. We could go on-and-on. Ultimately, the picture our nurses paint every day is one in which patients feel that they are “not just a number” and the reason behind this is that they clearly are not “just a number” in our nurses’ eyes.
In regard to co-workers, our nurses continuously reveal extremely high levels of teamwork and collaboration, as well as personal support and respect. Their efforts to create and maintain a sincerely cordial professional and personal environment at OSW have truly “paid off”. As with many areas, it is often the combination of multiple little things that, when combined, foster a great environment. One small example is that for all events at OSW, whether they be for holidays, birthdays, retirements, honors, or a plethora of other occasions, they have a policy where ALL employees are welcome to these luncheons. When surgeons, surgery departments, anesthesiology or others offer to buy lunch, they are requested to buy for the entire facility. Such a policy encourages all to attend, breaking down personal barriers and avoiding perceptions of exclusivity. In addition, they quite often hold fundraisers for employees (nursing and non-nursing) facing personal challenges including illness, disability, house fires, spousal job loss, etc.
These policies continuously reinforce the ultimate goal, a very welcoming, non-hierarchical and interactive environment that truly fosters a “team feel” on a very large scale and pays off in a much more personal and cohesive work environment.
In summary, we believe that beyond the clinical environment where the OSW nurses truly excel, the OSW nursing staff truly exemplify Geisinger’s Mission, Vision and Values and are truly outstanding role models of collaboration and teamwork benefiting patients, families, other employees and the community in general.
Sincerely,
David A Baucom MD
Meagan M. Fernandez MD
Qingzhong Hao MD
Herbert J. Ingraham MD
Joel C. Klena MD
Jeremy A. Mock MD
Thank you for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.
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