amy smukalla, RN

In my lifetime, I have been in and out of hospitals for a variety of reasons. I am pleased to have their opportunity to share about a nurse who stands out as exemplary. Amy greets me with a smile and a positive attitude every time she stops in. She is prompt and efficient in her work which is such a blessing as a patient. Things that would seem minor, can be a big deal at times as a patient like beeping monitors, a glass of water, an offer to help with something extra - and she was so on top of things, I feel in good hands. Never once was I made to feel like a bother. I am careful to only request what is needed and try to be intentional about other people's time but often have experienced exacerbated, exhausted, hurried healthcare staff - not today! This was my first stay at this hospital and she has represented you all so well with expertise, professionalism, kindness, promptness, and genuine good care. She is a keeper and based on the days I have spent here, a leader among her peers. Her shift was ending but I needed a new IV. I am a hard stick proven by my time here so she called a co-worker who she deemed an expert in the skill and asked her to come to see me.