Amy is always chipper and available. I appreciate this about her. One day I had appointment on the 3rd floor with my physician. I had some lumps in my armpit that concerned me. I was going to see if Amy was available after my Mental Health appointment when she walked in from lunch, I believe. She was so happy to see me, and when I asked if she would have a few minutes after my appointment, she said, "Absolutely, stop by and ask for me." When I did, Amy had some concerns about the lumps and sent my Physician a message. When the Physician didn’t message back, Amy said, "Let’s see if the Physician has a few minutes to see you." The Physician made time for me as well. This staff is phenomenal. Never make me feel rushed, unheard, or misunderstood. I’m grateful they are part of my care team.