Ana is a one-of-a-kind nurse. Ana goes above and beyond their duties I have seen their work with patients who were distraught and couldn’t cope. I have seen them speak to them with kind words making them feel better. There were times when the CNAs could not help a patient who was vomiting and Ana stepped up to the plate. Ana is without a doubt, the kindest, most helpful nurse I have encountered in my almost 82 years.