The world needs more people like Ana Luisa. She made a scary experience a lot less scary. Ana Luisa is the model of what a great RN should be. Upon my admission to her unit, she identified herself and oriented me to my room and let me know how I could get in touch with her at any time. She thoroughly assessed me and took the time to truly listen to my symptoms and questions. She showed complete professionalism and also took the time to provide compassionate care. Ana Luisa, you are very much appreciated for the wonderful work you do. Keep being the amazing nurse you are.