I brought my son to the ER once in January and once in February, both times for abdominal pain. He is autistic and doctor/hospital visits can be rough. Andrea turned out to be the perfect nurse for him. She was calm and took things slow when she saw he was stressed. She explained everything to him before she did it, which is important to him. She was patient with me while I expressed all my concerns. It was a relief to both of us to see she would be taking care of him on our second trip. She is a very caring nurse.