August 2023
Andrew
Bierlein
,
RN
Emergency
Northwestern Medicine Palos Hospital
Palos Heights
,
IL
United States

 

 

 

I have been to the hospital many times within the last five months for my mom, 91, and my mother-in-law, 94, and myself. Each time, Andrew has cared for us. We have never seen a more dedicated person than him. The hours we spent there were many. He made each of us feel comfortable. He spoke in a manner to both moms, making them feel at ease, assuring them they were ok and they were doing their best to make them better. Those smiles on their faces meant so much to us, the family. He even threw in a few jokes here and there. My mom was brought by ambulance, and I was in a separate car. He was there. I stopped him and told him what a great job he was doing. I never stopped seeing him run around. He picked a great profession to be in. His love for his job really shows. He deserves recognition. God bless him!