We (my son, his girlfriend, and his mother) spent 8 hours in the ER. Angie cared for us in a remarkable manner. She helped alleviate our initial anxieties with her wonderful brand of humor. My son went through a series of tests and she allayed his fears, kept us informed, and cheered him on in a caring and encouraging way. When we received the life altering news that my son (19 year old) had cancer, she immediately switched to a loving, compassionate, and soft spoken manner, that communicated her understanding of our grief and fear. Throughout our experience, Angie was efficient, unobtrusive, yet professional and efficient. I look back and marvel at how she managed us and all of her other patients and duties with expertise, compassion, and professionalism. We are indebted to her.