Angie Hayes, BSN, RN

This all started after I had surgery for a kidney stone. Late the day after surgery, I went home. Later that evening, I had severe pain in my lower abdomen. I went to the ER at the VA Hospital and had a catheter inserted to drain urine. The next day, I had a problem with the catheter.

I called urology and talked to Angie on the phone. She proceeded to tell me what was wrong. After talking to Angie, I went to the Urology Clinic. She immediately saw me, diagnosed my situation, and addressed my needs. She was so knowledgeable about my situation and caring and concerned about me. Angie is awesome. She is everything from above: Integrity, commitment, advocacy, respect, and excellence.