Ani Navasarkian
May 2020
Ani
Navasarkian
,
RN
Telemetry
USC Verdugo Hills Hospital
Glendale
,
CA
United States

 

 

 

Ani made me very comfortable by caring for me and meeting my needs. She did extra duties without being asked. She made sure that I was warm when they transported me to a nursing facility. In addition, she found my missing clothes in a drawer after I left and called a family member to pick them up. Earlier she was assisting with a clean up in the bathroom because my roommate got sick. She also called the ambulance company to see when they were going to arrive. Pick up was at 630 and they didn't arrive until 9 pm. Ani went over my med list with a family member and made necessary adjustments to alleviate any lack of clarity. She is very helpful.
***
Ani was very helpful. She answered all questions, helped in assisting me to remain calm while figuring out how to help my husband. She contacted the doctor and made sure my husband's needs as a patient were met. Ani was compassionate and kind.
***
My husband was admitted to VHH after a seizure and our night in the hospital was made infinitely more comfortable because of Ani's presence. First, she was incredibly responsive whenever we had a question or request, and attended not only to my husband's needs but also to mine. Her responsiveness alone was impressive, but what I also noticed, was that she did her job with a smile, and her great attitude was infectious. As a couple well into our eighties, we have had many hospital stays: even when nurses do their job, we have both sometimes felt like a burden, or that we were asking too much of the staff. She was the exact opposite, she proactively came into check on us, and thought about ways in which she could make my husband optimally comfortable. For example, she changed the sheets immediately when the bed got wet. Also, she changed my husband frequently enough that he never stayed wet, and cleaned him gently and well. This happened three or four times. She was very efficient, but we always felt as if we were important to her. She also seemed to get along well with all her co-workers.
When we were close to discharge, she carefully checked my husband's blood pressure. On finding that it was quite low, she suggested he stay and be monitored, and rechecked his blood pressure a couple of times before we all felt comfortable enough to leave. This could have been an inconvenience, as room cleaning had already begun and someone had arrived with a wheelchair. However, for her, it seems her patients come first and her good relationships with co-workers allow her to effectively work within the system.